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Life at the Lodge.

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Working at Strathcona Park Lodge

If you are passionate about simple-living and outdoor recreation, you should consider joining our team. As an off-the-grid wilderness lodge, we pride ourselves in being environmentally sustainable and provide a work environment that fosters adventure, community, and life-long connections. We offer a healthy, drug-free and respectful community, made up of wilderness enthusiasts from around the globe. Our staff embody our core values which we call the “Strathcona Circle”: Stewardship, More with Less, Challenge by Choice, Living on the Edge, Happy Warrior and Generosity of Spirit.

Most staff live on-site and pay between $16 and $21 per day for living expenses. Some commute from nearby communities (40 km away) of Campbell River or Gold River.  Our food is healthy, wholesome and delicious, and our staff accommodation simple and rustic. Our season runs from March to November.

To be considered as a foreign worker, we require you to have a work permit status obtained prior to your application.

Location

Set on the edge of Upper Campbell Lake, just minutes from the entrance to the provincial park, the Lodge offers a multi-sport Mecca. Whitewater paddling, sport climbing, hiking trails, canoe circuits, sea kayaking destinations and mountain biking areas are all easily accessible from our location. The Lodge itself has excellent swimming in the summer, hiking and running trails year-round, and boasts stunning views down the Elk River Delta.

Reputation

Strathcona has a solid reputation throughout the tourism and guiding industry in British Columbia and Canada. Almost every guide company in B.C. has hired a Strathcona Park Lodge instructor at some point. Our alumni can be found in influential positions throughout the outdoor industry.

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Management Team

Our Management Team consists of our President, Executive Director and Directors, COLT and Program Managers, Instructional Staff Managers, Food & Beverage Manager, Housekeeping Manager and Maintenance Manager, a fine, committed and fun-loving group of twelve.  The Management Team is motivated to make a difference, invested in the SPL Community and Core Values, demonstrates integrity and is inspired by what we achieve together with our staff.

We have openings for the following Management Team positions:

Housekeeping Manager

The Housekeeping Manager has exacting standards, and can teach those standards to others while building a sense of team and purpose among staff.  You are physically fit, organized, systematic, efficient and unflappable.

Duties & Responsibilities:

  • Train, motivate and role model good housekeeping practices
  • Organize self and others for efficient time management
  • Plan and schedule based on bookings; planning daily work schedules
  • Team oriented and able to work independently
  • Inspecting others’ work
  • Monitoring inventories.  Purchasing supplies as required.

Required Skills:

  • Class 5 driver’s licence and clean driver’s abstract
  • Computer skills
  • Housekeeping experience

Reports to: Guest Services Director

Terms & Conditions

  • Full time seasonal employment from March to November.
  • Successful completion of criminal record check and legal entitlement to work in Canada.

Closing date: February 4, 2019

For more information or to apply please email work@strathconaparklodge.com or call 250 286-3122.

Co-Program Manager

The Co-Program Manager works closely with the other Co-Program Manager (PM) in the organization, administration and delivery of our educational programs.  The majority of the groups are returning clients, often for decades, with high expectations and high satisfaction.

Managing logistics is the most significant part of your time.  You are details oriented and can both organize ahead of schedule and respond on point. You represent SPL professionally in your many interactions with our clients and collaborate well with colleagues in the Program Department.

Duties & Responsibilities:

  • Correspond with clients to address and meet programming needs
  • Create activity, equipment and transport schedules
  • Liaise with the Food & Beverage Manager and Housekeeping Manager to provide accurate meal and accommodation information
  • Chair meetings and conduct briefings and debriefs with clients and instructional staff
  • Take a role in delivering staff training as required
  • Act as ‘point person’ or program day manager as part of the program team to ensure daily office coverage is maintained throughout the season
  • Resolve conflict between clients and instructors as required
  • Program development in collaboration with Program colleagues
  • Risk assessment and prevention
  • Assist, drive, instruct and provide support as required

Required Skills:

  • Excellent written and verbal professional communication
  • Good computer skills and knowledge of Microsoft Office and Google Documents
  • Class 4 licence and clean driver’s abstract required
  • First Aid certification required (80 hours WFA or OFA3 preferred)
  • French language skills an asset

Reports to: Program Director

Terms & Conditions

  • Seasonal term from February to November. Full-time year-round employment is a possibility.
  • Successful completion of criminal record check and legal entitlement to work in Canada.

Closing date: January 7th, 2019

Apply by resume to: work@strathconaparklodge.com

Co-Manager, Instructional Staff (Chief Instructor)

The Chief Instructor plays an important role coordinating and mentoring instructional staff to ensure quality program delivery and to create exceptional guest experiences.

You are a dedicated outdoor educator and believe in the value of experiential education. Our environment is dynamic, so a positive attitude towards change and the unexpected is crucial.  You are self-motivated, flexible and creative and work well both collaborating with your colleagues and inspiring instructors.

Duties & Responsibilities:

  • Recruit, select and hire instructional staff
  • Supervise instructional staff; providing feedback, coaching and mentoring
  • Schedule instructional staff in collaboration with co-Chief Instructor, School Program Manager (SPM) and Program Director (PD)
  • Design and deliver instructor training for SPL programs
  • Conduct meetings with instructors and clients
  • Represent instructional staff in management meetings and on community issues
  • Develop educational program curriculum for the range of SPL clients
  • Maintain safety standards for all SPL programs; risk assessment and prevention
  • Fieldwork, including instructing, guiding, training and mentoring
  • Other related duties as required

Required Skills:

  • Current 80+ hour Wilderness First Aid certificate
  • CPR C (mandatory minimum, must be current for the duration of employment)
  • Class 4 licence and clean driver’s abstract required
  • Certification or diploma/degree in outdoor activities
  • Outdoor education and/or teaching experience
  • Excellent communication skills and proficiency with computers
  • Problem-solving, multi-tasking, team building, ethics
  • Fluency in French is an asset

Reports to: Program Director

Terms & Conditions

  • Seasonal employment from February to November.
  • Successful completion of criminal record check and legal entitlement to work in Canada.
  • Living on-site is required.

Closing date: January 7th, 2019

Apply by resume to: work@strathconaparklodge.com

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OFFICE/ADMIN POSITIONS

Guest Services Clerk

The Guest Services Clerk has the important responsibility of being the front line interface with all SPL customers. Competencies required include strong communication skills, a focus on teamwork, strong problem-solving skills, maturity, accountability, dependability, ethics and integrity.

Duties

  • Welcome guests and visitors with a smile and engage in conversation.
  • Present a positive and professional image of SPL to all.
  • Help guests and potential guests plan their adventure with accurate information on SPL and the region.  Respond to telephone, e-mail, and in-person inquiries from guests, clients, other parties. Where appropriate, sell the services and products of SPL; sign  up new participants for SPL programs (WYLD, COLT, Road Scholar etc.)
  • Accurately and efficiently check guests in and out.
  • Takes guest reservations, computes charges, collect and post payment.
  • Following Opening and Closing procedures including end of day audits.
  • Maintain a clean and tidy front desk, store and office area.
  • Observes and reports any security issues to management.
  • Performs other duties as required.

Preferences

  • Fluency in an additional language
  • Experience in the tourism industry with applicable diploma, certificate or degree
  • Financial literacy
  • Willingness to work afternoon/evening shift
  • Experience with social media/marketing
  • Experience with Event Planning and execution

Reports To:  Guest Services Director

Job Posting Closing Date:  February 5, 2019

Seasonal full time, various start dates

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HOUSEKEEPING POSITIONS

Housekeeping Manager – see above

Housekeeper

The Housekeepers need a keen eye for detail and like to make things meticulously clean in an environment where guests regularly get wet and muddy from their outdoor play. Housekeepers work independently and as part of a team, making sure that our guest accommodation and public spaces are clean, sanitized, orderly and comfortable. This is a physically demanding job due to the nature of the property and the job itself.

Seasonal full time, various start and end dates March through November

Please send your resume and cover letter to: 

work@strathconaparklodge.com


FOOD & BEVERAGE POSITIONS

Cook

The Cook must be comfortable with buffet style food preparation for large numbers, made with fresh ingredients for meals at set times for our various client groups.

  • Provide consistent food preparation and presentation following SPL food philosophy and hospitality standards, and direction from the Chef and Kitchen Manager
  • Strong, effective and polite communication with all staff and clients.
  • Ensure cleanliness and hygiene is maintained in the various kitchen areas including refrigerators and storerooms and that food products are rotated to ensure high standards of freshness.
  • Food Safe Certification

Baker

The Baker prepares baked goods in large quantities including trail cookies and granola bars, breakfast breads and muffins, desserts, and bread.

Prep Cook

The Prep Cooks assist the Chef with the preparation of buffet-style meals at set times, following a prep list for salads, sides and entrees which the Chef oversees.

Steward/Dishwasher

The Kitchen Steward is versatile and willing to assist the Chef or Cook with whatever is required – lifting heavy food bins, unpacking food orders, washing dishes, prepping food and general kitchen cleaning. Much of the work is dishwashing.

Server

SPL Servers can wrangle a hundred exuberant school children in the Whale Room, but can still spot a guest amidst the crowd.  They are welcoming, maintain a clean work environment, and are knowledgeable of SPL schedules and activities. The Dining Staff work well independently and as part of the Dining crew.  

Seasonal full time, various start and end dates March through November

Please send your resume and cover letter to:

 work@strathconaparklodge.com


PROGRAM POSITIONS

Outdoor Education Instructor

SPL offers quality outdoor education and adventure experiences to people of all ages. In the spring and fall season we offer primarily adventure programs to schools, Grade 6 – 12, typically 5 days in length, with activities ranging from canoeing, kayaking, hiking, mountain biking, rock climbing, out-tripping and others. In the summer season we offer programs for youth, adults, families and international adventure tourism guests.   Our instructors are generalists who are competent at instructing our range of outdoor pursuits.

What really sets our instructors apart is how they interact with our guests. At SPL, instructors usually stay with the same group of clients for their entire stay, facilitating and sharing all the activities. This builds a stronger relationship promoting a higher level of trust and bond. Particularly with our student groups the instructor has ample opportunity to facilitate the learning progression in order to achieve group goals and personal growth. We are looking for instructors who are knowledgeable, fun and approachable, with strong leadership qualities. 

Minimum requirements:

  • 40hr Wilderness First Aid (mandatory minimum, must be current for the duration of employment)
  • CPR C (mandatory minimum, must be current for the duration of employment)
  • clear criminal record check and vulnerable sector check
  • legally entitled to work in Canada

Additional preferences:

  • 80hr Wilderness First Aid
  • ability to instruct in French
  • Class 4 licence and clean driver’s abstract
  • teaching experience
  • extensive personal outdoor experience
  • full season commitment (April-October)

Closing date: February 4, 2019.  

Please send your resume and cover letter to: chiefinstructor@strathconaparklodge.com

Waterfront Attendant

The Waterfront Attendant supervises the use of all boats on SPL’s busy lakefront.  Our waterfront has more than 100 self-propelled crafts of various sizes and for various purposes – canoes, kayaks and SUPs designed for lakes, rivers and the ocean.  The Waterfront Attendant helps clients fit their PFD, fit the right boat for them and helps ensure they have a fun and safe time on the water.

Duties:

  • Daily waterfront safety inspection.
  • Meet and greet clients, filling out the paperwork on rentals,  and getting them set in their boat.
  • Carrying boats, and/or helping clients carry boats up and back from the water’s edge.
  • Providing basic paddling and safety instruction.
  • Friendly, courteous and professional communication.
  • Bailing, cleaning boats; cleaning wood and other debris from the waterfront.
  • Light and stoke the sauna fire.
  • Making sure that all renters and boats have returned safely.
  • Operating a motorboat on occasion.
  • Occasional rescue of paddlers.

Preferences:

  • Bronze Medallion, Bronze Cross and/or NLS
  • Canadian Coast Guard Pleasure Craft Operator Card
  • Class 4 licence and clean driver’s abstract

Reports to:  Chief Instructor

Contract dates:  June 28 – Sept. 1

Please send your resume and cover letter to: chiefinstructor@strathconaparklodge.com