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Canoeing down an inlet.

Frequently Asked Questions

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1. Do we need to stay at the Lodge if we want to rent boats, hike your trails or dine in the restaurant?

No, you do not need to stay here to play here! You are welcomed to enjoy a variety of activities the Lodge has to offer without the obligation to stay in one of our accommodations.  


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2. Are the hotel rooms in the main lodge?

The “Lodge” is not just one building.  Hotel-style rooms can be found in the Haig-Brown Chalet and the Outdoor Centre and the College Building and Seale House are designed to accommodate groups. As well, there is a variety of cottages throughout our lakefront property accommodating anywhere from two to thirteen guests.


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3. I'm trying to book a room for a wedding but the website says there are no rooms left.

Rooms are blocked off in advance for wedding reservations so they cannot be booked online. If you would like to book accommodation for a wedding you are attending here, please call our office and one of our friendly office employees will be happy to help you make a reservation and ensure you receive your wedding guest discount!


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4. I'm looking for some trail information in Strathcona Provincial Park, can you help me?

Our Lodge is located 7 km before the entrance to Strathcona Park. Although we are close to various trail heads, we rely on BC Park’s website for trail information and that is the best place to visit for accurate information. Parks does not maintain the trails from October – May and are unable to update trail information during that time. We will do our best to give you a general idea regarding the trails depending upon reports we receive, but there is no guarantee we will have all the answers for you.


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5. What is your pet policy?

We understand that your furry friends are part of the family. Dogs are allowed to stay with you in our cottages only and there is a pet fee of $50 per dog, per stay. We require that you keep your dogs on a leash and clean up after them. We are happy to provide you with some doggy bags if you’ve forgotten yours at home.


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6. Can I camp on your property?

We have no camping facilities on site but there are campgrounds nearby in Strathcona Park. 


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7. Is there a restaurant?

Yes we have a restaurant, the Whale Room on site. From April through October, guests and visitors can enjoy buffet-style meals in the Whale Room. During July and August we have two seatings, early bird and sunset, and guests are invited to dine in Myrna’s, a cozy, more private area with large windows overlooking Upper Campbell Lake with a spectacular view into the Elk River Valley to the west.


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8. Do you cater to dairy free, gluten free and nut free environments?

Strathcona Park Lodge management and ownership are knowledgeable about nutrition and we are pleased to accommodate any diet preferences or restrictions and in particular cater to dairy free and gluten free, and our food is not contaminated by nuts of any kind.  We are familiar and at ease with food allergies and prepare vegan and vegetarian menus and consider the health and well being of our guests when menu planning.  Our chefs carefully prepare food in house, and prefer to use BC ingredients that are natural and organic when possible.


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9. Do you have hot tubs?

No, there are no hot tubs here at the lodge but if you would like to relax where it’s hot, check out our brand new wood-fired sauna on the beach!


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10. Where do you get your water?

The water comes from Upper Campbell Lake and passes through a UV filter. There is no fluoride, chlorine or harsh chemicals found in this great-tasting water.  Feel free to fill up your bottle as many times as you like. Potable taps are found throughout the property and in every hotel room and cottage.


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11. Can you get to the lodge with public transport?

You can choose from two options to get to the Lodge by public transportation.

1.   Ambassador Shuttle Service  (ambassadorshuttleservice.ca) 1-877-339-5252   departs from Comox, Courtenay and Campbell River.

2.  Campbell River Taxi Service 1-250-287-TAXI (8294)

You can also rent a car from Campbell River, Comox Valley, Nanaimo, Victoria or Vancouver from a number of rental agencies. We are located 40 km west of Campbell River on Highway 28 (Gold River Highway) which is rated one of the most scenic highways in BC. 


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12. What is your cancellation policy?

We take a 25% non-refundable deposit with every reservation to confirm space, with the balance due upon arrival. Bookings made within 24 hours of arrival require full pre-payment. In the event of a cancellation, or if a client arrives late or leaves early for any reason there will be NO refund. We accept MASTERCARD or VISA over the telephone or online. All prices shown are in Canadian funds and are subject to applicable taxes. Rates may be subject to change without notice.


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13. What types and size of groups do we deal with?

We’ve worked with many groups over the years, from school groups to corporate retreats, movie and TV film crews, yoga retreats, bike clubs, naturalist groups, Junior Rangers, international groups and more, and can accommodate up to 200 people at one time. Bring us your ideas or goals and we’ll help figure out how to meet them.

Examples of some unique partnerships:

We have provided safety and logistical support for a Chinese version of Survivor, including safety boats for a white water run on the Gold River.

A bike club from the Chemainus area uses Strathcona as a turn around spot on their annual long distance ride. We provide food and accommodation for the riders.

One hundred Junior Rangers from across western Canada spent several days at Strathcona Lodge taking part in a diverse adventure program that included such activities as rock climbing, high ropes and canoeing.

Crew from a car commercial filming nearby stayed at the Lodge during the shoot, utilizing a meal plan and accommodation.

A Campbell River based company rewarded staff with two days at the Lodge. Instructional programs included group bonding exercises.

Each year, a woman’s group comes in the fall for a retreat of renewal, bonding and activities.


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