Canoeing down an inlet.

Frequently Asked Questions

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1. Do we need to stay at the lodge to rent boats, hike your trails or dine in the restaurant?

No, you do not need to stay here to play here! You are welcomed to enjoy a variety of activities the lodge has to offer without the obligation to stay in one of our accommodations.  


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2. Are the hotel rooms in the main lodge?

The “lodge” is not just one building.  You will not actually find a hotel room in the same building as our lobby. Hotel rooms can be found in the Haig Brown building, Outdoor Centre and a variety of larger cottages throughout our lakefront property.


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3. I'm trying to book a room for a wedding but the website says there are no rooms left.

Rooms are blocked off in advance for wedding reservations so they cannot be booked online.  If you would like to book accommodation for a wedding you are attending here, please call our office and one of our friendly office employees will be happy to help you make a reservation and ensure you receive your wedding guest discount!


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4. I'm looking for some trail information in Strathcona Provincial Park, can you help me?

Our lodge is located 7 km before the park entrance.  Although we are close to various trail heads, we rely on the Strathcona Provincial Park government website for trail information.  They do not maintain the trails from October – May and therefore are unable to update their trail information during that time.  We will do our best to give you a general idea regarding the trails but there is no guarantee we will have all the answers for you.


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5. What is your pet policy?

We understand that your furry friends are part of the family.  Dogs are allowed to stay with you in our cottages only and there is a pet fee of $50 per dog, per stay. We require that you keeps your dogs on leash and clean up after them. We are happy to provide you with some doggy bags if you’ve forgotten yours at home.


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6. Can I camp on your property?

We do not allow camping on site but there are a few campgrounds close by. There is a variety of backcountry camping and campgrounds to choose from in the provincial park itself.


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7. Is there a restaurant?

Yes we have a restaurant on site.  From April through October, guests and visitors can enjoy buffet-style meals in the Whale Room.  During the months of July and August we have 2 seatings, early bird and sunset, and guests are invited to dine in Myrna’s.  Myrna’s is a cozy, more private area with large windows overlooking Upper Campbell Lake – a prime spot to take in the evening sunsets.


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8. Do you cater to dairy free, gluten free and nut free environments?

We are pleased to accommodate any diet preferences or restrictions. Strathcona Park Lodge management and ownership are knowledgeable about nutrition. We are familiar and at ease with food allergies and prepare vegan and vegetarian menus and consider the health and well being of our guests when menu planning.  Our chefs carefully prepare food in house, and prefer to use BC ingredients that are natural and organic when possible.


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9. Do you have hot tubs?

No, we do not have hot tubs here at the lodge.  If you are looking for a relaxing treat, check out our wood-fired sauna on the beach!


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10. Where do you get your water?

We UV filter our water straight from the lake.  There is no fluoride, chlorine or harsh chemicals found in this great-tasting water.  Feel free to fill up your bottle as many times as you like.  Potable taps are found in every hotel room and cottage.


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11. Can you get to the lodge with public transport?

You can choose from two options to get to the Lodge by public transportation.

1.   Ambassador Shuttle Service  (ambassadorshuttleservice.ca) 1-877-339-5252   departs from Comox, Courtenay and Campbell River.

2.  Campbell River Taxi Service 1-250-287-TAXI (8294)

You can also rent a car from Campbell River, Comox Valley, Nanaimo, Victoria or Vancouver from a number of rental agencies.   We are located 42 km West of Campbell River on Highway 28 which is rated one of the most scenic highways in BC. 


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12. What is your cancellation policy?

A 25% non-refundable deposit is required on all accommodation and packages to confirm space, with the balance due on arrival. Bookings made within 24 hours of arrival require full pre-payment. In the event of a cancellation, or if a client arrives late or leaves early for any reason there will be NO refund. All online booking payments may be made in MASTERCARD or VISA. All rates are subject to applicable taxes. All prices shown are in Canadian funds. Rates are subject to change without notice.


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13. What types and size of groups do we deal with?

We’ve worked with all kinds of groups and individuals to organize customized wilderness adventure experiences. We can work with groups that range from one to 200 people. Bring us your ideas or goals and we’ll help figure out how to meet them.

We’ve worked with: corporate retreats, movie and TV film crews, yoga retreats, bike clubs, naturalist groups, junior rangers and more. Our level of involvement is customizable and can range from area expertise to outfitting, accommodation and guiding to all-inclusive packages.

Examples of some unique partnerships:

We provided safety and logistical support for a Chinese version of Survivor, including safety boats for a white water run on the Gold River.

A bike club from the Chemainus area uses Strathcona as a turn around spot on their annual long distance ride. We provide food and accommodation for the riders.

100 Junior Rangers from across western Canada spent several days at Strathcona taking part in a diverse adventure program. Instructors taught the rangers activities like rock climbing, high ropes and canoeing.

A group of six seniors hired a shuttle boat  to access the water-access Marble Meadows trailhead. Lodge staff were also hired to porter heavy loads.

Crew from a car commercial filming nearby stayed at the Lodge during the shoot, utilizing a meal plan and accommodation.

A Campbell River based company rewarded staff with two days at the Lodge. Instructional programs included group bonding exercises.


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