Careers

Come work at SPL

Are you looking for a place to live and work filled with fun, kind, compassionate, hardworking, adventure-seeking individuals like yourself? Join our team for 2024 and beyond, and experience our stellar community, beautiful scenery, and exciting adventure opportunities.

Please see the positions below for our current hiring possibilities.

We will be hiring for our seasonal positions in housekeeping, kitchen, dining, front desk, maintenance, and programs starting in January 2024. The majority of seasonal positions run from early April to the end of October. 

Our Dream Team is:
  • Passionate about outdoor education and connection
  • Inspired by SPL’s mission and core values https://strathconaparklodge.com/our-story/values/
  • Strathcona Park Lodge is passionate about diversity in outdoor education and within our organisation. Our dream team is diverse in skills, education, cultural backgrounds (BIPOC), genders, LGBTQ2S+, and any other equity seeking groups. We encourage applications from individuals in underrepresented groups to apply. 
  • Able to thrive in an off grid, environmentally aware, road access wilderness lodge setting
  • Clean living in our drug and smoke free property

The majority of our staff live on site in simple accommodation, and pay about $21/day for rent and food, a little less for more rustic accommodation and a little more for more amenities.  Others commute from Gold River or Campbell River, each about 40 minutes by car. Wage ranges for posted positions will be included by January 15, 2024.

Our Team is comprised of 10 committed managers and directors, and about 70 seasonal employees. 

If you would like more information, feel free to call at 250 286-3122, or email work@strathconaparklodge.com.

If you would like to apply, please send a copy of your cover letter and resume to work@strathconaparklodge.com

Please note: All job offers are contingent upon a valid work permit, passing a Vulnerable Sector Police Check and the successful completion of all required certifications.

We are currently accepting applications for the following positions:

 
Guest Services
  • Office Guest Relations Staff, Social Media & Digital Content Coordinator

  • Housekeeping Supervisor, Housekeeping Staff

  • Food & Beverage Cooks, Kitchen Helpers & Stewards, Dining Supervisor, Servers

  • Maintenance  & Grounds-keeping staff

Programs
  • Outdoor Education Instructors 

  • Waterfront Attendants

Co-Program Manager

The Co-Program Manager(s) stays in close communication with our client groups to design, plan, prepare and manage the outdoor education programming at Strathcona Park Lodge and ensures quality program delivery.

Salary: $1980 – $2140 biweekly. 

Term: Full-Time, year round

Starting Date: As soon as possible March’ 2024 onwards

Candidate Attributes

You believe in the value of experiential education and have the ability to deepen this belief in our program instructors. You are committed to working closely with teachers and group facilitators in planning custom outdoor education programs at Strathcona Park Lodge.

You are highly self motivated, bring a proactive mindset and thrive on figuring out the wide range of details and logistics to be taken into consideration when facilitating outdoor programs. Our environment is dynamic, so a positive attitude towards change and the unexpected is crucial. You work in collaboration with your colleagues and you take initiative.

The ideal candidate has experience in planning and facilitating outdoor education programs. In addition to the wide range of administrative responsibilities you enjoy supervising courses and field staff to ensure quality training and programming. As a part of our management team, you actively support and role model Strathcona Park Lodge’s vision, mission and values in your work and as a community member.

Responsibilities – completed in collaboration with Managers within the Program Team

  • Email and phone correspondence with group leaders/organizers 
  • Writing weekly activity schedules for groups
  • Planning and communicating the logistics for each group (meal numbers, invoicing, updating forms, floor plans, etc)
  • Collecting and communicating medical information
  • Commercial land-use reporting
  • Transportation scheduling, driving groups to program locations
  • Assist with instructor training, mentoring and shadowing
  • Lead outdoor programs as required
  • Summer programs planning/development
  • Program outreach 
  • Conduct meetings with instructors and clients
  • Represent schools and groups in management meetings and on professional and community issues

Qualifications/Competencies

  • Current 80+ hour Wilderness First Aid certificate // Minimum of 40 hrs
  • CPR C (mandatory minimum, must be current for the duration of employment)
  • Class 4 (Unrestricted) driver’s licence and clean driver’s abstract 
  • Certification or diploma/degree in a related discipline
  • Outdoor education and/or adventure tourism experience
  • Excellent interpersonal and communication skills including written and verbal
  • Proficiency with Microsoft Office, Google Workspace programs, and email and internet applications
  • Problem solving, multi-tasking, team building, ethics
  • Fluency in French is an asset

Terms & Conditions

  • Successful completion of criminal record check and legal entitlement to work in Canada.
  • Full season availability

Outdoor Education Instructor

SPL offers quality outdoor education and adventure experiences to people of all ages.   Our instructors are generalists who are competent at instructing a range of outdoor pursuits. We are looking for accomplished outdoor educators with extensive technical and facilitation skills, and the passion and compassion to inspire our clients.

 

Summer programs:  WYLD Expeditions for teens, Experiences, including Family Camps, Family Expeditions, and Adventure Unlimited, Custom private guided programs, and Specialized groups. https://strathconaparklodge.com/youth-programs/  & https://strathconaparklodge.com/stay/experiences/

 

Fall programs: School based, week long adventure programs.  Grades 7-12 

Activities we offer- High ropes, zip line, tree climb, rock climbing, flatwater canoeing, white water canoeing, sea kayaking, white water kayaking, Hiking, Mtn biking, Nature interpretation, team building.

 

Waterfront support: each instructor will help to run the boat rentals throughout the summer (canoes, kayaks, SUPs)

 

Room for creativity:  We like to recognize that each instructor comes with their own unique passions, whether it be promoting mindfulness and connection to self and nature,  nature interpretation, to teaching about climate change and the importance of carbon.  We encourage instructors to bring these passions into their programming where possible.  

 

Qualities

  • Hard working
  • Ability to work with all ages
  • Flexible and understanding towards change 
  • Ability to work independently as well as within a team environment
  • Ability to handle multiple responsibilities while maintaining awareness around risk management
  • Ability to serve both roles as an outdoor educator and/or private guide

 

Minimum requirements

  •  40hr Wilderness First Aid (mandatory minimum, must be current for the duration of employment)
  • CPR C (mandatory minimum, must be current for the duration of employment)
  • Clear criminal record check
  • Legally entitled to work in Canada

 

Additional preferences

  • 80hr Wilderness First Aid
  • Other hard skill based certifications (Sea kayak guide, Rope skills, SRT, etc) 
  • Ability to instruct in French
  • Class 4 licence and clean driver’s abstract
  • teaching experience
  • extensive personal outdoor experience

 

Reports to: Co-Manager of Instructional Staff

Dates:  Seasonal full time – April to October

Wage range: $160-$180 per diem, Determined by education, certifications, and experience

 

Housekeeping Supervisor

Are you super organized, do you make work fun, and do you like to be physically active throughout the day?  The successful candidate will assist the Housekeeping Manager in being responsible for the day-to-day activity of the department. They will assist the Housekeeping Manager in providing direction for the housekeeping staff, and help in doing inspections and delegating work, and keep the  team on schedule to meet timelines. 

 

Duties:

  • Coach, mentor and motivate housekeeping staff, while working alongside them

  • Help the manager in delegating tasks and inspecting accommodations prior to guest arrival

  • Computer skills for working with the reservation system and to assist with administrative duties scheduling, and ordering supplies

  • Adhere to cleaning procedures and standards 

  • Ability to shift priorities in response to maintenance, office or guest requests

  • Stewardship, doing more with less through limiting waste and, use of sustainable products and practices

Requirements:

  • Ability to take direction, as well as the ability to delegate to other team members

  • Systematic, ability to set and maintain standards, and attention to detail

Reports to: Housekeeping Manager

Dates:  March to November

Wage range: $19.50-20.50/hour

Housekeeper

The Housekeepers need a keen eye for detail and like to make things meticulously clean in an environment where guests regularly get wet and muddy from their outdoor play. Housekeepers work independently and as part of a team, making sure that our guest accommodation and public spaces are clean, sanitized, orderly and comfortable.  

 

Duties:

  • Clean and sanitize to the standards set by the Housekeeping Manager
  • Work independently or part of a team cleaning public spaces, guest rooms and cabins
  • Washing and folding laundry, sorting, stain removal
  • Balancing attention to detail, efficiency and thoroughness from deep cleans to guest turnovers in both private and public spaces.
  • Caring about and making a clean and comfortable environment for our guests.

Requirements:

  • Be physically fit, to meet the demands of the job on our varied, hilly terrain and physically flexible (making beds in tight spaces)
  • Be courteous, trustworthy and helpful to our varied clientele 

Reports to: Housekeeping Manager 

Dates: April to October – Seasonal full time, various start and end dates

Wage Range: $17.50-19/hour

Front of House Supervisor

The Front of House Supervisor (FHS) supports the SPL food philosophy and assists clients in navigating our food options while inspiring a customer service focused team.  The FHS can wrangle a hundred exuberant school children in the Whale (Dining) Room while spotting the elderly couple that wandered in and needs to be ushered to a quieter spot to enjoy the view.  The FHS works efficiently under pressure and as part of a team, and has ethics and integrity.

Duties

  • Training, scheduling, supervising and working alongside a small crew of Servers 
  • Collaborating and team building with the Back of House staff
  • Keen communication skills
  • Ensuring Opening, Task lists, Closing and Cash-out procedures are in place and followed.
  • Maintaining a clean, tidy and welcoming workplace
  • Ordering and maintaining inventory of beverages
  • Participating in the coordination of events
  • Requires Serve It Right Certification

Reports to:  Food & Beverage Manager (Head Chef)

Dates: Seasonal full time – March – October

Wage Range: $19.50-20.50/hour

Server

Are you welcoming, and enjoy interacting with people of all ages?  Strathcona Servers are very busy during buffet style meal service, setting up and stocking the buffet, greeting and seating guests, providing beverage service, billing and cleaning up.   Between set meal times the Servers have a little more time to chat with drop in guests, set-up and clean-up and perhaps give a hand in the kitchen.  

 

Duties

  • Meet and greet guests
  • Learn about each day’s menu to provide accurate signage and info for different diets, ensuring that our guests with dietary restrictions are protected and safely enjoy their meal
  • Keep the buffet table stocked appropriately for the numbers and looking appetizing; maintain the hot drink station.
  • From time to time assist with food prep and beverage prep 
  • Provide excellent customer care including providing accurate info on activities and trails 
  • Support the Happy Warrior value by jumping into the dish pit or mopping floors if that is needed

Requirements

  • Serve It Right certification

Reports to: Managing Chef

Dates: Seasonal full time – April to October

Wage Range: $17.50-19/hour

Cook

Do you like to make food with fresh local ingredients following the direction of the Chef?  The Cook has food prep experience and an interest in learning more.  With a variable menu and food prepared for large numbers, the cook moves quickly through prep lists to ensure that meals are ready and delicious for set meal times for our various client groups. 

 

Duties:

  • Provide consistent food preparation and presentation following daily menus, SPL food philosophy and hospitality standards, and direction from the Chef
  • Pitch in for the team – supporting the Servers stocking the buffet, maintaining cleanliness and hygiene throughout the kitchen and store rooms and refrigeration, unloading deliveries and rotating stock, minimizing waste

Requirements:

  • Food Safe Certification

Reports to: Managing Chef

Dates: Seasonal full time – April to October

Wage range: $18-20/hour

Kitchen Helper (Steward)

Are you versatile and willing to assist the Chef or Cook with whatever is required?  Do you bring a positive energy to the team with a willingness to be flexible and learn?  Our stewards will mainly be a mix of dish washing and food prep. Physical fitness is an asset.  There are learning opportunities to be had working with our Chefs.

 

Duties:

  • Food prep
  • Washing dishes 
  • Lifting heavy food bins
  • Unpacking food orders
  • General kitchen cleaning

Reports to: Managing Chef

Dates: Seasonal full time – April to October

Wage range: $17.50-$18.50/per hour

Guest Services Agent

The Guest Services Agent has the important responsibility of being a front line interface with our guests. Competencies required include strong communication skills, teamwork, problem solving skills, maturity, accountability, dependability and integrity. 

 

Duties:

  • Welcome guests and visitors with a smile and engage in conversation.
  • Present a positive and professional image of SPL to all.
  • Help guests and potential guests dream, plan, book and share and re-book their adventure with accurate information on SPL and the region.  
  • Respond to telephone, e-mail, and in-person inquiries from guests, clients, other parties.
  • Where appropriate, sell the services and products of SPL; sign up new participants for SPL programs (WYLD, COLT, Experiences, etc.)
  • Takes guest reservations, computes charges, collect and post payment
  • Following Opening and Closing procedures including daily cashouts
  • Observes and reports any security issues to management

 

Preferences:

  • Fluency in an additional language
  • Experience in the tourism industry with applicable diploma, certificate or degree
  • Personal knowledge of the local area or displayed willingness to learn about the local area to provide accurate information.
  • Financial literacy.
  • Willingness to work afternoon, evening and weekend shifts

 

Reports to: Guest Services Manager 

Dates: April to October, Seasonal full time, various start and end dates

Wage range: $17.50-20.50/hour

Social Media and Digital Content Coordinator

The Social Media & Digital Content Coordinator plays a key role in portraying SPLto the public, and how guests and potential guests perceive SPL.  The Coordinator understands SPL core values and vision and works to support those through messaging.  The Coordinator will report to and work closely with the SPL Executive Director and the Co-COLT Director.  

Duties:

  • Create social media campaigns from concept to completion, including analytics / ROI
  • Procure content relevant to the business and its audience
  • Maintain the online dialogue by replying to posts and by establishing the conversation
  • Create, distribute and track e-mail campaigns and newsletters
  • Address and/or report any online security issues to management
  • Use WordPress to update the website, including text, photos and videos
  • Liaise with Destination Marketing Organizations, interpreters, journalists, photographers and videographers.
  • Tell a good story, while including the facts
  • Assist with front desk guest services 

Preferences

  • A thorough understanding of SPL, currently, its vision and its history. 
  • Online profile or portfolio demonstrating media skills
  • Photography and Videograpy – concepts / editing / publishing
  • Detail oriented, accurate and expressive communicator, creative. 

Reports to:  Executive Director &  Co-COLT Director

Dates:  March to November

Wage range: $18.50-20.50/hour

Maintanance Staff

Are you skilled in or have a working knowledge of a variety of building trades?  SPL’s off grid property has ongoing maintenance including plumbing, electrical, carpentry, micro hydro, propane, firewood, minor repairs and maintenance.  Do you have a curious mind making you able  to work with some aging infrastructure and some leading alternate energy infrastructure?

 

Duties:

  • Assist with the repair, replacement and upkeep of the systems and the physical plant. 
  • Be skilled in various building trades (electrical, plumbing, construction, septic, water, painting etc.) and/or have a ticket in one of them
  • Be a self starter and organizer and able to accept direction
  • Assist with composting, firewooding, recycling and garbage removal as required.

Required Skills:

  • Problem solving, communication, multi tasking
  • Able to respond quickly and effectively in a dynamic environment
  • Ethics,  Integrity, Accountability, dependability and attention to detail
  • Be respective of staff and guest privacy requirements
  • Class V Driver’s Licence 

 

Reports to:  Managing Director

Dates: Full time, ongoing

Wage range: $20-22/hour (or dependent on relevant skills, ticket(s) and experience)

Maintenance Helper

The Maintenance Helper supports both the Maintenance Supervisor and the Groundskeeper with daily facility tasks.

 

Duties:

  • Organization of garbage, compost, and recycling.
  • Weeding, watering, mowing and tending the outdoor space – a big property to keep tidy with raking, weeding, watering, mowing, and trimming. 
  • Splitting and delivering firewood.
  • Other related cleanliness and maintenance tasks.

Requirements:

  • Class 5 Driver’s License

Reports to: Maintenance supervisor 

Dates: April-October

Wage range: $17.50-19.50/hour

Waterfront Attendant

SPL offers rentals of canoes, kayaks, and Stand Up Paddleboards to guests and drop ins throughout the summer months. We have over 100 crafts and are located on a beautiful lake front property. The waterfront attendants are in charge of providing quality guest services as well as maintaining a safe, clean, and organized environment in and around the waterfront area. This position provides staff a chance to have some client interaction, as well as being able to spend time outside during the summer days

Duties:

  • Providing guests with lessons and pairing with appropriate water craft so they are safe on the water

  • Completing appropriate rental paperwork 

  • Keeping a clean and organized Waterfront office and beachfront

  • Fixing and maintaining boats 

  • Communicating with co-waterfront attendant 

Qualities & Certifications:

  • Boaters licence (beneficial but not required)

  • Lifeguard (beneficial but not required)

  • Skills and knowledge with sea kayaks, canoes, and SUP’s

  • Organized and self motivated 

  • Solid guest service skills

Reports to: Chief Instructors

Dates: Full time seasonal – July to August. Part time June, September & October

Wage range: $17.50-18.50/hour